Terms of service

Effective Date: May 22nd, 2025
Last Updated: May 22nd, 2025

Welcome to Chef's Culture. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our website or purchasing our products, you agree to be bound by these Terms.

1. About Chef's Culture

Chef's Culture is operated by Chef Taylor Corbett, located in Kitchener-Waterloo, Ontario, Canada. We specialize in small-batch dry-aged meats, fermented products, seasonal goods, culinary education, and professional chef services.

2. Acceptance of Terms

By using our website, placing orders, or engaging our services, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use of our services.

3. Products and Services

3.1 Food Products

  • All dry-aged meats, ferments, and seasonal goods are handcrafted in small batches
  • Products are made in a licensed facility following all applicable food safety regulations
  • Availability is subject to seasonal ingredients and aging processes
  • All prices are in Canadian dollars (CAD) unless otherwise specified

3.2 Educational Services

  • Online cooking classes include access to digital materials and virtual instruction
  • Private chef services are provided in Kitchener-Waterloo and surrounding areas
  • Consulting services are customized based on client needs and availability

3.3 Age Requirements

You must be 18+ years old to purchase products or services. Alcohol-related content in classes is for educational purposes only.

4. Ordering and Payment

4.1 Order Acceptance

  • All orders are subject to acceptance and product availability
  • We reserve the right to refuse or cancel orders for any reason
  • Order confirmation does not guarantee product availability until shipment

4.2 Pricing and Payment

  • All prices are subject to change without notice
  • Payment is required at time of order
  • We accept major credit cards and other payment methods as displayed
  • Sales tax will be added where applicable

4.3 Pre-Orders and Custom Orders

  • Dry-aged products may require advance ordering due to aging time
  • Custom fermentation projects require consultation and deposit
  • Estimated delivery times are approximate and subject to the aging process

5. Shipping and Delivery

5.1 Shipping Areas

We currently ship within Canada. International shipping may be available for select non-perishable products.

5.2 Perishable Products

  • Temperature-controlled shipping is used for all perishable items
  • Delivery requires signature confirmation for perishable products
  • Risk of loss transfers to customer upon delivery or attempted delivery

5.3 Delivery Delays

We are not responsible for delays due to weather, courier issues, or incorrect addresses provided by customers.

6. Food Safety and Handling

6.1 Customer Responsibility

  • Customers must properly store and handle all products upon receipt
  • Follow all storage instructions provided with products
  • Consume products within recommended timeframes

6.2 Allergen Information

  • Product descriptions include known allergens
  • Cross-contamination may occur in our facility
  • Customers with severe allergies should contact us before ordering

6.3 Health Considerations

Our products are intended for healthy individuals. Pregnant women, immunocompromised individuals, and those with health conditions should consult healthcare providers before consuming aged or fermented products.

7. Intellectual Property

7.1 Content Ownership

All website content, recipes, techniques, course materials, and branding are owned by Chef's Culture and Chef Taylor Corbett.

7.2 Limited License

You may access and use our content for personal, non-commercial purposes only. Commercial use requires written permission.

7.3 Course Materials

Online course materials are for personal use only. Redistribution, recording, or commercial use is prohibited.

8. User Conduct

You agree not to:

  • Use our services for illegal purposes
  • Attempt to access restricted areas of our website
  • Interfere with website functionality or security
  • Submit false or misleading information
  • Violate any applicable laws or regulations

9. Privacy and Data Collection

We collect and use personal information as described in our Privacy Policy. By using our services, you consent to such collection and use.

10. Disclaimers and Limitation of Liability

10.1 Product Disclaimers

  • Products are sold "as is" without warranties beyond those required by law
  • Natural variations in artisanal products are expected and not considered defects
  • We do not guarantee specific taste preferences will be met

10.2 Service Disclaimers

  • Educational content is for informational purposes only
  • Results from techniques taught may vary
  • We are not responsible for outcomes from independently applied techniques

10.3 Limitation of Liability

Our liability is limited to the purchase price of products or services. We are not liable for indirect, consequential, or punitive damages.

11. Indemnification

You agree to indemnify Chef's Culture and Chef Taylor Corbett against claims arising from your use of our products or services, violation of these Terms, or violation of any rights of others.

12. Termination

We may suspend or terminate your access to our services at any time for violation of these Terms or for any other reason in our sole discretion.

13. Force Majeure

We are not liable for delays or failures due to circumstances beyond our control, including natural disasters, government actions, or supply chain disruptions.

14. Governing Law

These Terms are governed by the laws of Ontario, Canada. Any disputes will be resolved in the courts of Ontario.

15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use constitutes acceptance of modified Terms.

17. Contact Information

For questions about these Terms, contact us at:

Chef's Culture
Chef Taylor Corbett
Kitchener-Waterloo, Ontario, Canada
Email: chefscultureco@gmail.com
Phone: 1 (226) 791-2715

18. Additional Terms for Specific Services

18.1 Private Chef Services

  • Services require signed agreement and deposit
  • Menu changes after confirmation may incur additional fees
  • Cancellation policy as outlined in our Return Policy applies

18.2 Consulting Services

  • Confidentiality agreements may be required
  • Intellectual property developed during consulting remains with respective parties as agreed
  • Payment terms are Net 30 unless otherwise specified

18.3 Food Safety Training

  • Certificates are issued upon successful completion
  • Training materials are proprietary and confidential
  • Certification validity periods follow industry standards

By using Chef's Culture services, you acknowledge that you have read and agree to these Terms of Service.